Privacy Policy

Privacy Policy 

This privacy policy sets out how Pink Lily Pad Limited uses and protects any information that you give Pink Lily Pad Limited when you use this website. 

Pink Lily Pad Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

Pink Lily Pad Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st April 2020. 

What we collect 

We may collect the following information: 

• Name and payment details 
• Contact information including email address 
• Demographic information such as postcode, preferences and interests 
• Other information relevant to customer surveys and/or offers 

What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

• To process your order and obtain payment 
• Internal record keeping 
• We may use the information to improve our products and services 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided 

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests  

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

How we use cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

All visitors to this site are issued with a cookie that enables the customer to compile their order. Once a browser session ends, this cookie expires. A new cookie will be issued on the next visit to the site. 

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Choosing to decline cookies from the Westfield Fasteners website will prevent you from compiling an order and therefore taking full advantage of the website. 

Links to other websites 

Our website may contain links to other websites of relevance. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. 

Controlling your personal information 

You may choose to restrict the collection or use of your personal information in the following ways: 

When you are required to enter payment details through our website, please note that you are doing so over a secure webpage. This is denoted by the https:// that appears at the beginning of the web address. 

If you have previously provided us with information that you no longer wish us to store, you may notify us at any time by emailing us at tiffany@pinklilypad.co.uk 

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so. We will never use your personal information to send you promotional information about any third party products or services. We have no such agreement in place with any third party company or service provider. 

We will never hold any details pertaining to your bank account or credit/debit card details supplied when logging your order with us. These details are dealt with securely by the specialist online payment company of our choice. 

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to Pink Lily Pad Ltd, 53 The Fleet, Stoney Stanton, Leicestershire, LE9 4DZ, UK. 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect